When we get this call from Phoenix pond owners, the first thing we tell them is: don’t panic, and turn off the water source to the pond.

There are a couple of reasons this could be happening, and it’s likely to be a pretty easy fix that you can manage on your own without having to pay a professional.

Check the basics on your pond system

Skimmer Basket

Is the skimmer basket full? If so, empty it. The ponds that we build are so self-maintaining that this simple step is sometimes forgotten. We’ve been out on many “emergency” calls only to discover that the basket was just jam-packed with debris.

Biofalls

Also, is the biological filter so overloaded with plants that it’s pushing water over the back or sides? If so, remove some of that plant material from in front of the weir.

Autofill Device

Turn off the water source to the pond temporarily to relieve the overflowing. Once the water has gone down to where it’s supposed to be, adjust and tighten the auto-level device appropriately. We have a video in our Help Library on YouTube demonstrating how to do this. If the problem persists, the auto-level device probably needs to be replaced.

Edge Leak

Turn off the water source to the pond and allow the water to subside. You’ll need to wait for things to dry out a bit so that you can determine whether any wet spot is perpetual. This shouldn’t take too long in temperatures over 80F.

Check for leaks along the edge of the waterfall or stream. They will show as a damp area along the outer edge or around the edge of the Biofilter. Most likely, maintenance has been neglected, and you have a water displacement issue caused by plants and/or their roots. Is the water flow visible all the way from the source (typically a waterfall) to the pond? Many a leak will be caused by overgrown plants and their roots in a stream, displacing the water beyond the liner.

You could also have a settling leak, where the edge of the pond has settled a bit over time. To raise the liner, remove the rock from around the low spot, pick up the liner and shove a little dirt and maybe a few small rocks under it, lay the liner back down and replace the cover rocks. You should be good to go.

Professional Help

If, after attempting these adjustments, you still have a problem, don’t hesitate to contact us for help.

Serving Phoenix, Scottsdale, Glendale, Arizona (AZ) & Surrounding Areas

For more information on Phoenix Pond Maintenance: https://pondgnome.com/pond-maintenance-phoenix-az/